Yes! Customer satisfaction is extremely important to us. We have a 30 Days Money Back, No-Questions-Asked policy for most items.
If you're not 100% happy simply let us know and return the item in original condition and packaging. We'll send you a full refund (excluding postage) promptly and courteously - No Questions Asked.
Please contact us if you have questions about your purchase, if there is a problem we will work with you to correct it.
In the unlikely event that this happens, please email us ASAP so we can arrange return of the item for a full refund or replacement which ever you prefer.
On the rare occasion there can be a mix up and the wrong item gets picked. If this happens with your order, please send us a quick email to let us know and we will get it sorted out for you ASAP.
Returning the item is free of charge for you, and we will give full details when you contact us
Our postal Address is:
Sewing Buddies Australia
PO Box 688
Brentford Square Victoria 3131
Please contact us HERE or call us on (03) 9873 5925 Monday to Friday 9am to 6pm
To Bring the Fun and Magic of Quilting and Sewing to ALL of Australia
We are an Australian owned family business located in Vermont, Victoria
ABN: 61 974 324 006